Delivery

Delivery

DELIVERY TIMES:

When you place an order in our store, our teams ship it within 24/48 hours.


It is important to note that shipping refers to the departure of your items from our suppliers' warehouses and their delivery to the carrier, and not to delivery, which can take between 7 and 14 working days.

If you are not located in Europe, please allow a few extra days before receiving your item.

Although 95% of our packages are delivered within 10 days, delivery can take up to 3 to 5 weeks in case of force majeure (exceptional events, stock shortages (due to the popularity of some of our products), weather conditions...). )

If the delay seems long to you, don't worry, you can follow the progress of your order on the ORDER TRACKING page.

IMPORTANT CLARIFICATIONS:

When you place an order with different products, several of our suppliers may be involved. In addition, to avoid high shipping costs due to excessive weight, the different items in an order may be shipped separately.
Therefore, it is normal for you to receive your items individually and at different times.

 

Do you have any questions?

If you have any questions, you can contact us by e-mail:

contact@LUXXIAL.com